Privacy Policy
Kinnovex Solutions Pvt Ltd ("Kinnovex", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, why we collect it, and how we use, disclose, and protect that information when you visit or interact with www.kinnovex.com and related services.
Information We Collect
- a) Personal Information you give us: name, email address, phone number, company name, job title, billing and contact information submitted via forms, registration, or correspondence.
- b) Usage & Technical Data: IP address, browser type & version, device type, operating system, pages visited, time & duration of visits, referring/exit pages, and other analytics data.
- c) Cookies & Tracking: cookies, local storage, pixels, and similar technologies (see our Cookie Policy).
- d) Communications: content of messages you send to us and records of correspondence.
How We Use Your Information
- Provide, personalize and improve our services and website.
- Respond to inquiries, support requests, and fulfill service agreements.
- Send transactional communications and service-related notices.
- With consent, send marketing emails, newsletters, and promotional offers.
- Conduct analytics, performance monitoring, and security incident detection.
- Comply with legal obligations and enforce our Terms of Service.
Legal Basis for Processing
We rely on appropriate legal bases such as your consent, performance of contract, legal compliance, and our legitimate interests (for business operations, fraud prevention, security, and marketing analysis).
Sharing & Disclosure
We do not sell your personal data. We may share data with:
- Service providers who perform services on our behalf (hosting, analytics, email delivery, payment processors) under confidentiality obligations.
- Legal/Regulatory authorities when required by law or to protect legal rights.
- Business transfers in connection with mergers, acquisitions, or asset sales (with notice).
International Transfers
If your data is transferred outside your jurisdiction, we will ensure appropriate safeguards (standard contractual clauses, adequate protections) are in place.
Data Retention
We retain personal data only as long as necessary for the purposes described, subject to statutory and regulatory requirements.
Your Rights
Depending on jurisdiction you may have rights including: access, correction, deletion, objection, restriction of processing, portability, and withdrawing consent. To exercise rights, email privacy@kinnovex.com. We may require identity verification.
Security
We implement administrative, technical, and physical safeguards (encryption-in-transit, secure servers, access controls). No system is perfectly secure—if a breach occurs we will follow applicable notification rules.
Children
Our services are not intended for children under 16. We do not knowingly collect personal information from minors.
Changes to this Policy
We may update this policy; the "Effective Date" above will reflect changes. Continued use constitutes acceptance.
Contact
contact@kinnovex.com
Kinnovex Solutions Pvt Ltd.